Cancellation Policy

As a courtesy to all clients and our team, please give at least 24 hours notice of  cancelling or rescheduling an appointment. Clients who do not honour their appointment  times are subject to the following : 

  1. 24+ hours notice may be cancelled without incurring fees. 
  1. Less than 24 hours notice of cancellation or rescheduling will incur a 50% fee  of scheduled services. 
  2. No-shows to appointments will incur a 100% fee of scheduled services. 
  3. Appointments made at short notice within the 24 hour period are confirmed  and subject to cancellation policy terms. 
  4. We reserve the right to charge up to full price of appointments that are missed  due to clients lateness. 
  5. Longer client services or group appointments, may be asked to pay a 50%  deposit, at time of reservation. We require 5 days notice to cancel or reschedule  these appointments. If cancelled within 5 days your deposit is  non-refundable/non-transferable.